Terms & Conditions
1. Acceptance of Terms
By accessing or using the Kravo website and mobile application, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please discontinue the use of our services immediately.
2. Eligibility
You must be at least 18 years of age or have the consent of a parent or legal guardian to use our platform. By placing an order, you confirm that the information provided is accurate and complete.
3. Products and Availability
Kravo offers fresh fruits, vegetables, and related grocery products through its website and mobile application. Product availability may vary based on location, season, and inventory levels. We reserve the right to modify or discontinue products without prior notice.
4. Orders and Payments
All orders placed through Kravo are subject to acceptance and availability. Payments must be completed using the approved payment methods available on the platform. We reserve the right to cancel or refuse any order in cases of suspected fraud, pricing errors, or product unavailability.
5. Pricing
Product prices are displayed in Indian Rupees (₹) and may change without prior notice. While we strive to ensure pricing accuracy, occasional errors may occur. In such cases, Kravo reserves the right to cancel or modify affected orders after notifying the customer.
6. Delivery Services
Delivery timelines are estimates and may vary due to weather conditions, traffic, operational constraints, or unforeseen circumstances. Customers are responsible for providing accurate delivery information to ensure successful order fulfillment.
7. User Responsibilities
Users agree not to misuse the platform, interfere with its operation, attempt unauthorized access, or engage in any activity that may harm Kravo, its customers, or its services. Users are responsible for maintaining the confidentiality of their account credentials.
Users must:
Provide accurate account information.
Maintain account security and passwords.
Use the platform lawfully and responsibly.
Not engage in fraudulent activities.
Respect applicable laws and regulations.
8. Intellectual Property
All content, logos, graphics, text, images, software, and trademarks displayed on the Kravo platform are the property of Kravo or its licensors and are protected by applicable intellectual property laws. Unauthorized use is strictly prohibited.
9. Limitation of Liability
Kravo shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, mobile application, products, or services. Our liability shall be limited to the value of the order placed by the customer.
10. Changes to Terms & Conditions
Kravo reserves the right to modify these Terms & Conditions at any time. Updated terms will be published on this page, and continued use of our services will constitute acceptance of the revised terms.
11. Contact Us
For questions regarding these Terms & Conditions, please contact our customer support team through the Contact Us page or the support channels provided on the Kravo website and mobile application.
